In a context of globalization, easy access to financing and decline of the interest rates, companies made a habit of appeal to external financing (bank overdraft, factor, financial markets).
On one hand, this option of visible "ease" becomes less and less relevant (interest rate increase, grants of more reduced financing, etc.) on the other hand, companies have a latent source of internal financing very often under estimated and thus under exploited.
Furthermore, all the specialists agree to say it, a good financial management inevitably converts to the management and the control of the OCR (operating capital requirement) which is what gives the company the autonomy necessary for its development.
So, the optimization of the OCR appears as a major solution to
Improve the presentation of your balance sheets
The acceleration and the reassurance of customers’ payments and the just negotiation of the extensions to of suppliers’ payment establishing a fast and significant control lever of improvement of the OCR.
The main reason for delay in payment of invoices is a lack of a quality customer service rather than bad will on behalf of your debtor (In Europe, this represents 70%).
This is why the amicable follow up is efficient before contentious collection.
This amalgamates a diagonal and vertical quality approach at the same time.
The Amicable Relaunching is difficult to implement within a sales or accounts Department. It is preferable to outsource dedicated professionals to deal with your clients according to specific procedures.